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Privacy Policy

Privacy Policy


Information Collection and Use

Laerdal Medical, Wappingers Falls, New York, 12590 (Laerdal) and Laerdal Medical Canada, Toronto, ON M1V 4C3 has established its Internet Website and E-Commerce capabilities to facilitate easy access to information about products and services, and to simplify order placement and follow-up.

Information that you willingly provide to Laerdal is collected and stored for the specific purposes outlined below. As the sole owner of information collected on this site, Laerdal takes responsibility for its management quite seriously. All information is protected against unauthorized access.

Note: Laerdal Medical (and Ltd.) will not sell, share, rent or otherwise provide this information to others, nor will Laerdal retain or use the information in ways or for reasons that differ from those set forth below.


In order to use the online ordering facility, you must first complete the registration process. The contact information you provide, e.g., name and e-mail address, will be used to inform you about goods and services for which you have expressed interest.


To place an online order, you provide the same contact and financial information as is required for orders placed by other means, i.e., mail, phone or facsimile (fax). Such information, e.g., name and shipping address, and credit card number and expiration date, is collected, retained and used for the following purposes:

  • Shipping and billing your orders for merchandise or services
  • Advising you of fulfillment delays or difficulties in processing your order
  • Communicating important product alerts or safety notifications to you
  • Filing

Promotional Offerings:

From time to time Laerdal may email you information regarding a product or special promotion. You may remove yourself from future emails simply by replying to the email and typing "unsubscribe" in the subject line. Requests to be unsubscribed can also be sent by clicking here.

Updates and Inquiries:

If you feel that Laerdal is not abiding by its posted privacy policy, please contact us at If you wish to update address or contact information that is presently on file, you may make changes at anytime, but please note that all billing address changes are required in writing. Our fax number is (800) 227-1143 (USA) or (416)-298-8016 (Canada) and please indicate your account number, the changes requested to be made to your account and what your title/position is at your company. All billing address changes are reviewed by our Accounts team.

Thank you for your consideration and support.